Two decades have flown by since New Milton welcomed its first town hall. Take a look back at this historic milestone with us.

The market town celebrated the official opening of its first town hall on April 7, 2004, with the Duchess of Gloucester in attendance. Joined by local dignitaries, the Duchess toured the £1.5 million Ashley Road building before unveiling a commemorative plaque.

Impressed by the facility and its staff, the Duchess praised the new town hall as a "terrific asset" to the community. The building houses the town council, a New Forest District Council information desk, computer facilities, a telephone booth, a Citizens’ Advice Bureau, and affordable flats.

Town councillor and district council chairman John Hutchins hailed the opening as a long-awaited milestone, providing a "one-stop shop" for residents. Previously, locals had to travel to Lymington for essential services.

District council leader Mel Kendal expressed gratitude for the Duchess's visit, highlighting the successful partnership that brought the town hall to fruition. Staff were particularly buoyed by the royal endorsement, he added.

Accompanied by the Lord Lieutenant of Hampshire, Mary Fagan, the Duchess was greeted by well-wishers and presented with a bouquet by 13-year-old Becky Gunn. After meeting local MP Desmond Swayne and other officials, she signed the visitors' book before continuing her engagements.

The Duchess subsequently visited Dorcas, a charity providing furniture and household items to those in need. The organization recently relocated to New Milton after losing its previous premises.

The royal visit concluded at Oakhaven Hospice in Lymington, where the Duchess met staff, volunteers, and bereavement counsellors.